Sales Training

Big Bang are experts in the field of how to improve communication skills and interpersonal skills and our consultants have a great deal of experience in the development of effective sales training programmes

We offer an introduction to selling for people who are new to selling and an advanced selling skills course for the more experienced sales person who is looking to improve their sales skills.

So whether you are looking to train your field sales team or are looking for a phone sales training course check out our sales training workshops for a practical, effective and fun approach to sales training...

An Introduction to Selling

Are you new to selling? Have you had no or very little structured sales training? Do you need direction in the way you sell?

Big Bang's Introduction to Selling starts to build on the concept of conversational selling as opposed to the tried and tested straightforward needs/benefits based selling technique.

You will learn:

The structure to selling, and what selling is. You will be able to go through a sale from start to finish whether cold calling or dealing with a 'hot' lead. We will also cover encountering and dealing with objections along the way.

Elements included in course are:

preparation
attitude
what is selling? How do people buy?
behaviours
setting objectives and goals
building rapport
listening skills
questioning techniques
welcoming the customer
closing the sale
overcoming objections

You will end the course with a good foundation in selling skills and with renewed confidence to deal with everything a day in sales can throw at you.

Advanced Selling Skills

Do you want to 'upgrade' your sales skills? Are you looking for more tools for your sales tool kit?

You will learn how to get closer to your customers and enhance your opportunities to sell and therefore maximise every sales opportunity. You will also learn how to develop a conversational selling technique, which eliminates the feeling of a pressure sell.

Elements included in course are:

Advanced rapport building skills - the delegates learn through fantastic rapport building, how to mirror and match using body language, voice and the words that ring true with customer.

The Four Buying Strategies a customer moves through when they want to buy, including...

the motivation to buy
the decision making strategy a customer has to go through and how we can help them make a decision to buy
the convincing strategy - how we convince our customers to buy what we have
the reassurance strategy - how we reassure the customer that the decision they have made is the right one for them

In addition to the classic five step sales process you will also learn...

how we use conversation to sell for the maximum results
how to maximise the PROFIT from EVERY sales opportunity
how to set achievable personal outcomes or goals to maintain motivation

By the end of the workshop you will leave with a toolkit of new sales techniques, tips and hints.