Assertiveness at Work

Angry or assertive? Passionate or passive? Which are you? Which is better? Do people think you are a little bit scary? Do people walk all over you?

If you are unsure then it's time that you took Big Bang's Assertiveness at Work workshop. You will understand the difference between assertive and aggressive behaviour. The pitfalls of passive behaviour. Why it pays to be assertive and why there are no disadvantages to assertive behaviour.

You will learn the essential skills of assertiveness and how to tell the difference between assertive and aggressive behaviour. This course is for anybody who wants to behave in a more positive, confident and effective manner.

At the end of the assertiveness training course you will leave with a toolkit of techniques, tips and tricks to help to put what you have learned into practice. Not only will you leave the course having had a great day but you will also be able to...

appreciate the benefits of assertive behaviour
use your body language effectively to gain maximum impact from being assertive
know when to be assertive
give and receive feedback effectively

So what does the course cover?

the definitions and benefits of assertiveness
understanding how you behave
defining aggressive and passive behaviours
understanding how to use body language
understanding verbal and non-verbal communication
techniques to aid impact and influence on others
dealing with criticism
barriers to assertiveness

By the time the course has finished you will recognise when to use the skills you have learned to get the best out of all your interpersonal transactions.

Take the first step to being Assertive and call Big Bang now, as a result you will know how to use your body language effectively to gain maximum impact from being assertive, appreciate the benefits of assertive behaviour and give and receive feedback effectively.